Following an unannounced inspection, the Care Quality Commission has published their findings in a report which overall rates Rowans Hospice as ‘outstanding’.
The report published on 7 August highlights that “people received outstanding care from exceptional staff who were compassionate, understanding, enabling and who had distinctive skills in supporting people living with a life-limiting illness”, and that “the Hospice was outstandingly responsive to the needs of people’s families and the wider community”.
The Care Quality Commission (CQC) is a regulatory body that ensures that all practices are safe, effective, caring, responsive and well-led in NHS and independent hospitals and care homes as well as hospices. During the two-day inspection, data and evidence is gathered from various sources including patient and family feedback.
Ruth White, Chief Executive at Rowans Hospice, said: “This success is down to the hard work and dedication of our highly skilled staff and our volunteers who give so generously of their time. Everyone here is so proud and passionate of the services provided by Rowans Hospice which is demonstrated in the delivery of care.”
A link to the full report can be found at www.rowanshospice.co.uk/quality.