Privacy Policy

Rowans Hospice is committed to protecting your privacy and maintaining the security of any personal information received from you.

The purpose of this statement is to explain what personal information we collect and how we may use it.

Where, how and why Rowans Hospice uses your Data

When you create a Rowans Hospice Website Account, by for example joining the Rowans Hospice Lottery, making an online purchase/donation or registering online to participate in a fundraising event, we need to collect certain personal data.

Personal data includes your contact details, and when necessary further details such as date of birth, medical requirements and so on.

This allows us to process your entry/payments and ensures we can contact you if there are any problems at any time. You have the option to withhold personal information that is not required for this purpose but filling in additional information can help us provide a better service. Information that is required will be clearly indicated when you go through the sign up process.

We use your personal information, such as postal address, email address and telephone number, in order to keep you informed about the Lottery, your donations or fundraising event in which you are participating.

Furthermore, and only when you have given us your explicit consent to do so, we use your personal details to send you Hospice newsletters and details of Hospice events and other fundraising initiatives. Your details will be kept on an internal database for this purpose.

We will not disclose this information to any other person or organisations except in connection with the above. If you do not wish for any future correspondence about the hospice, please advise us at Rowans Hospice, Purbrook Heath Road, Waterlooville, Hampshire PO7 5RU, and your details will be amended to no further mailings, or tick the appropriate boxes on the application form.

If you have any questions about privacy please contact the Director of Quality and Data Controller at Rowans Hospice, Purbrook Heath Road, Waterlooville, Hampshire, PO7 5RU, Tel. 023 9225 0001.

Online Payments

We offer online payment processing for registration on certain events through the year as well as processing online donations to the Hospice. We store in our Databases necessary information in order for us to process your payment. We DO NOT store your payment details in our website.

We use Sage Pay to process your payments and you will be automatically sent to the Sage Pay secure payment pages when carrying out your payment. Sage Pay will then let the Rowans Hospice Website know if your payment has been successful or not and we will then store that response and process any further actions as necessary for administration purposes.

External Links

Rowans Hospice provides external links to other websites. Rowans Hospice cannot accept any responsibility for the quality of external sites or the levels of privacy protection they provide.