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We have something for everyone, including some of the more unique items that have been donated.
With our staff, volunteers and customers at the forefront of our plans, we are taking every precaution to ensure that our shops comply with the required COVID measures. Prior to lockdown our Retail team worked hard to deep clean all areas of our shops and we now have a small group of staff working equally as hard to prepare each of the shops in readiness for their re-opening.
Whilst the Retail sector is beginning to re-open their shops this week, we have taken the decision to re-open some of our shops with effect from the first week in July, with other opening in a phased approach throughout the rest of that month.
You may already be aware that we will be unable to receive donations in our shops for the foreseeable future and in order that we can continue to receive your pre-loved quality items, we are at present working hard to organise ‘donation stations’ around our area so that you will be able to continue to donate to the Charity.
We are grateful to our fantastic team of Retail Volunteers and can’t wait to invite them back into the shops when we have organised all COVID measures and it is safe for them to support us in their volunteering roles once again. We will be in touch with all volunteers in the next few weeks to provide a full update.
We will update all social media channels with the next steps of the detail of our ‘donation stations’ and our re-opening plans and we can’t wait to the time that we can invite you back into our shops once again.
We’re still able to accept your pre-loved items, but please follow these guidelines for safe, socially distanced drop offs. Please note: all donated items must be contained in black sacks, tied at the top.
Please call our Stop ‘n’ Drop phone line 023 9238 3611 to book an appointment to bring your items to our Farlington Warehouse. Appointments will be available Monday – Wednesday, between 10am-12pm and 2pm-4pm.
We can not accept items into the shops for the foreseeable future due to strict quarantine guidelines. However, our Rowans branded vans will be at the following shops, for non-contact drop offs on certain days and times:
By enabling us to claim Gift Aid on your donated items, we get an extra 25p for every £1 raised, generating vital extra income for us at no extra cost to you.
We will soon have an online form for you to fill out and attach to your bags of donated items. We can not process retail Gift Aid applications in our shops at the moment, due to strict quarantine guidelines.
Terms and Conditions
To be eligible for the Gift Aid scheme, you must be a UK tax payer and have paid enough Income or Capital Gains tax to cover all of your donations. Please read our full Gift Aid Terms and Conditions.
We have something for everyone, including some of the more unique items that have been donated.
Whilst we are grateful for all donations, there are some items we cannot accept due to Health and Safety or legal reasons.
If you have read this list and you’re still not sure if your item will be accepted, please call your nearest shop who will advise you.