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Our Shops

Our high street stores and our online eBay store raise over £1 million every year for our Hospice.

We have something for everyone at our shops including regular and vintage clothing, furniture, craft items and much more.

We list some of the more unique donated items on our eBay shop so you can enjoy shopping and raising funds for your local Hospice at any time and place.

Visit eBay shop

 

BishWal 12 Jul 18 62 ed1

Shop Locator

If you’d like to find out which of our 23 shops is closest to you, check out our shop locator:

      Fham 12 Jul 18 10 ed1

      How you can donate:

      Drop off at our shops

      We can sell your old, pre-loved items to help us pay for the care we provide. If you’re having a clear out or refreshing your wardrobe, please consider donating your items to one of our charity shops or to our Farlington warehouse.

      Furniture collections

      If you are donating furniture only, we will come and collect it free of charge. Please call us on 023 9238 3611 or request a collection online here. Please be aware that we can only collect furniture items and each upholstered item must have a fire label attached.

      Please make sure that all donated items are in good condition, complete and work correctly.

      See a full list of items we can not accept here (.pdf), or scroll down this page.

      Retail Gift Aid

      Our shops play a huge role in raising money for our Hospice. Gift Aid enables us to claim back the basic rate tax on every single pound your donations sell for, increasing their value by 25%. By allowing us to claim Gift Aid on the sale of your donated items, you will help to generate extra income at no extra cost to you.gift aidIt’s really simple:

      1. When donating items to our shops, ask a team member to Gift Aid your donation.
      2. Provided you’re eligible, we will take your details and fill out a Gift Aid declaration form.
      3. Once completed, we will give you a Gift Aid donor card with unique donor ID. A sticker with your ID is attached to the items you donated.
      4. Bring your card with you every time you donate items.
      5. Once your donated items are sold, we will claim Gift Aid on the proceeds from HMRC.

      Terms and Conditions

      To be eligible for the Gift Aid scheme, you must be a UK tax payer and have paid enough Income or Capital Gains tax to cover all of your donations. Please note that Council Tax and VAT do not apply. Please read our full Gift Aid Terms and Conditions.

      What we can’t accept:

      Whilst we are grateful for all donations, there are some items we cannot accept due to Health and Safety or legal reasons.
      If you have read this list and you’re still not sure if your item will be accepted, please call your nearest shop who will advise you.

      Furniture and homewares
      • upholstered furniture without a fire label
      • furniture with noticeable rips, stains, chips, cracks and scratches
      • furniture with missing parts or damage that may make the item unsafe
      • musical organs or pianos
      • homemade cushions
      • candles without instructions
      • beds
      • mattresses
      • duvets and pillows that have been used
      • sewing machines
      • knitting machines
      Sports equipment
      • buoyancy aids, lifejackets, inflatable dinghies
      • safety helmets, riding hats, cycle helmets, crash helmets
      • climbing equipment, ropes and harnesses
      • firefighting equipment
      • roller boots/blades/skates
      Children's
      • car seats
      • prams, pushchairs and buggies
      • highchairs
      • cots, carry cots, playpens
      • baby baths, mattresses, bouncing harnesses and baby walkers
      • toys without the CE mark or are handmade
      • toys intended for use in water
      Electrical
      • TVs, video and DVD players
      • video and audio tapes
      • home-recorded DVDs, video and audio tapes
      • home-recorded computer games and software
      • CDs/DVDs free with magazines or library pre-owned
      • all IT equipment
      • electric blankets
      • electric showers
      • sun beds and tanning equipment
      • waste disposal units
      • lawn mowers and large electrical gardening equipment
      • white goods (fridges, dishwashers etc)
      • electrical plus, extension leads and wiring
      Heating and cooking
      • gas appliances, either mains or gas bottles
      • paraffin stoves
      • heaters (electric or gas)
      • oil filled radiators
      • storage heaters
      • oil and gas agas
      • soda streams cylinders
      Sharp knives or weapons
      • knives
      • swords, sword stocks, crossbows
      • guns and ammunition (including replica guns, unless an obvious toy)
      • razors and razor blades
      Other
      • alcohol
      • aerosols
      • food items
      • chemicals
      • cosmetics unless sealed and new
      • items made from endangered species, including ivory
      • fireworks
      • medicine and medical equipment
      • petrol or diesel fueled garden tools such as lawn mowers
      • used personal appliances such as shavers and foot spas
      • Prescription spectacles

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