Trusting others to keep their commitments
Creating a safe environment for colleagues, partners and service users
Trusting colleagues as competent in their field
Being open when things don’t go well, and seeing these as opportunities to improve
Creating loyalty through integrity and transparency
Fairness and openness in how we treat one another
Respecting others’ opinions, and strengths that are different to our own
Operating with dignity, humility and compassion in all we do
Respecting confidentiality and boundaries within our work
Increasing our reach of care through working collaboratively and raising the impact of our work
Ensuring all our actions have a positive outcome for patients and colleagues
Understanding the emotional toll that our work has on each other
Recognising and acknowledging achievements, and celebrating success
Investing the time in each other to share stories and experiences
Celebrating the value we bring to our community, and how important our community are to us
Embracing change and innovation, staying relevant to meet the population need and communities we don’t reach
Being committed to developing ourselves and creating an environment for progression
Commitment to changing at a sustainable pace, communicating our direction and plans
We aim to increase the reach of Hospice services and the quality of our care.
Download the file below to read our 2025 Strategic Plan.
The awards have been introduced to recognise those members of staff and volunteers who have demonstrated the core vision and values of the organisation which focus on Trust, Honesty, Respect, Impact, Value, Evolve. THRIVE.
The Thrive Awards are a celebration of those times where staff and volunteers go above and beyond in their roles, supporting team members and our patients and families.
Lily passed her Fundraising Level 3 Apprenticeship with Distinction, following an 18-month programme. Her assessment included a 15-minute case for support presentation and an hour and a half interview.
Lily has built her skills, behaviours and knowledge on the following areas which have been valuable to the Hospice (not an a exhaustive list!)
Commercial understanding of the third sector and fundraising environment
Fundraising methods and how they are used
Regulation, legislation and codes of practice
Methodologies to undertake internal and external analysis and evaluation of fundraising products and services
Elementary financial principles
Key components of a ‘Case for Support’
Key components of a supporter journey
Key components of a Fundraising Plan
Different methods of communication to internal and external stakeholders
How to approach and engage new and existing supporters
Internal and external dependencies that influence the success of fundraisingLily has now secured a full-time, permanent role within the fundraising team as a Community and Events Fundraising Assistant, showcasing Rowans Hospice’s value of “Value” Recognising and acknowledging achievements, and celebrating success.
Charlotte has worked tirelessly on the implementation of the new finance system. She has provided support to the rest of the team and taken a lead while the Head of Finance has been on leave. The team have been under considerable pressure and Charlotte has approached the challenge calmly and methodically. I really appreciate her support and hard work.
I would like to nominate Keith. He is always willing to help us on Reception, and when I was unwell, he went above and beyond his usual duties to support me. Nothing was ever too much trouble, and he was consistently kind, thoughtful, and approachable.
