Charity Retail Administrator

Description

Charity Retail Administrator

2 x 16hrs ( 2 x 8hrs, across 2 days, 08:00 – 16:30)

£11.89 per hour

An exciting opportunity has arisen for two Administrators to join our Retail Team working 16 hours each a week. They will be required to provide efficient and professional administration support within the day to day Retail Operation.

We are looking for 2 persons who are able to work in an organised way with the ability to develop a systematic approach and to deliver an excellent internal and external customer service, while supporting the Head of Retail.

Responsibilities and tasks of the Retail Administrator will include: (Full Job Description sent out on applying)

• To ensure all retail administration and information is accurately recorded and updated on an ongoing basis.
• Managing records, processing paperwork, maintaining inventory systems and ensuring compliance with charity policies and processes
• To support in manpower planning, absence management across retail shops
• To ensure shops have updated rotas and H&S information recorded
• To prepare financial reports related to retail operation
• To prepare record and complete administration tasks in relation to Retail customer feedback compliments, complaints, incidents and accidents.
• To prepare and complete administration tasks in relation to retail additional hours on a monthly basis
• To monitor Retail and Maintenance emails and action where needed

The successful candidates will;

• Have excellent administrative skills
• Ability to prioritise workload, and to re-organise and multi task
• Excellent organisational skills
• A team player with a customer-oriented approach
• Excellent knowledge of MS Office and CRM
• Outstanding communication and interpersonal skills
• A team player with a customer-oriented approach

In addition to a competitive salary, the Charity also offers a fantastic range of benefits including a health care plan, Pension, cycle to work scheme and access to a confidential employee assistance programme.

Please note an Application Form is required to be completed for this role.

Closing date:   Friday 30 August 2024     

Interview date:   Tuesday 3 September 2024, held at our Farlington Warehouse