Rowans Hospice has been accredited by CHKS for its processes and high quality care, which meet international best practice standards.
Trustees, staff and volunteers at Rowans Hospice are jubilant in receiving the news in their achievement of a national accreditation award (CHKS) for the vital work they do. This is the fifth time Rowans Hospice has achieved this accolade, the first award being offered in 2003, proving a consistent level of high quality care and business acumen for the hospice and its subsidiary trading company (charity shops).
The primary objective of the accreditation is to challenge health care organisations to improve their management and operational systems; demonstrating their capability and evidencing their effectiveness across numerous standards and measures to enhance the delivery of high quality services for patients, families and carers.
The CHKS accreditation has been awarded following a searching survey, in April of this year, undertaken by an external peer review team, comprising experienced health and social care professionals who understand the needs of people referred for palliative and end of life care services and bereavement support.
Jenny Redman, Director of Quality for Rowans Hospice said:
“This achievement makes me feel so proud as we have demonstrated full compliance with all CHKS standards and measures to include: legal and professional requirements; all aspects of patient and family care and the safety of patients, staff and visitors. Together we worked as a team to achieve this and we can now hold our heads up high and sing our praises.”
The accreditation will last through to April 2019. Between the latter months of 2017 and early 2018, Rowans Hospice will receive a monitoring visit from CHKS to ensure that they are continuing the hard work and commitment to fulfilling the standard criteria. They are confident that standards will be maintained with such a loyal and committed group of staff and volunteers.
The programme will continue to be part of Rowans Hospice’s quality assurance framework into the future.
Ruth White, Chief Executive of Rowans Hospice, said:
“We are delighted that, following a rigorous process of assessment by CHKS, Rowans Hospice has once again been awarded this accreditation. This is a significant achievement and I am grateful for the tenacity and perseverance of the teams across the organisation for their efforts.”
Moyra Amess, Associate Director, Assurance and Accreditation, CHKS said:
“The accreditation process requires dedication and commitment. Every organisation we make this award to has proved to our external assessors that its standards and process meet international best practice standards. This is a significant achievement.”