Retail Volunteers

Do you have a passion for retail and helping pre-loved goods find a new home? Do you enjoy raising money for charity?

Then join our team of retail volunteers who fulfil a wide variety of roles in our 22 charity shops across our area of care, and at our donations warehouse in Farlington, where we process our stock.

Why volunteer for Rowans Retail?

Make new friends, meet customers from all walks of life, gain valuable work experience and really make a difference by contributing to a major income stream for Rowans Hospice.

We offer all our volunteers:

  • comprehensive free training to represent Rowans Hospice with confidence
  • the chance to work with warm and friendly, like-minded people
  • proper recognition of an individual or team's hard work and dedication
  • reimbursement of mileage expenses to and from the shop you volunteer in
  • a Volunteer Discount in the shop you volunteer in
  • flexible hours worked around your availability!

Volunteer Roles in Rowans Retail

Shop Assistant

Retail Shop Volunteers support the Shop Manager by helping with the day-to-day running of our shops, working as part of a small, friendly, dedicated team. You get involved in tasks such as operating a till, taking receipt of donated goods and helping customers to find what they need.  Volunteers also work behind the scenes to sort and prepare goods for sale in the shop.

Stock Processing Volunteers

Stock processors help sort through pre-loved donated goods at our warehouse in Farlington, quality checking and identifying items that would be suitable for sale in our retail shops.

Warehouse Porter 

Volunteer Porters help to move goods around the warehouse at Farlington and into and out of our Retail delivery vans. They will also accompany our Retail Drivers to fulfil collections and deliveries to customers and may also be asked to route plan and navigate in the local area.

On-line Retail Volunteer

Our online retail service operates from our warehouse in Farlington.  Volunteers with an eye for detail and a marketing flair list goods on the internet and on our Ebay shop.  The role involves photography, listing goods and packaging items for delivery.