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Frequently Asked Questions

I need help but I don’t know where to start, can you help?

We aim to make the process as simple as possible for you. Please contact us so we can talk through the best way of moving forward.

We provide care to anyone aged 18 or over in our community who may or may not have a life limiting illness and who requires care within their home.

No, but we are a wholly owned subsidiary, with all profits generated being reinvested into the Rowans Hospice.

We will do our best to plan a schedule of care around you.

As each of our clients’ needs are different, the cost of care varies for everyone. We will be happy to meet with you to discuss costs and find the best solution for you.

We find clients are considerably more open to the idea of receiving care when they have the chance to meet us face-to-face.

To check if you are eligible for state funded care we advise you to contact your GP, district nurse, social worker or other healthcare professional.

We will do our very best to ensure that your care assistant is a good match for you and that they are your regular point of contact.

Yes. Please contact us to discuss how this may work for you.

All of our clients receive a guide for emergencies, so you have peace of mind that we will always be there when you need us.