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Call us on 023 9225 0001

Privacy policy

The Rowans Hospice is committed to protecting your privacy and maintaining the security of any personal information received from you.

The purpose of this statement is to explain to you what personal information we collect and how we may use it.

The Rowans Hospice Lottery

When you create a Rowans Hospice Website Account, by for example join The Rowans Hospice Lottery or registering online for the Moonlit Memories Walk, we need to know your contact details. This allows us to process your entry/payments and ensures we can contact you if there are any problems at any time. You have the option to withhold personal information that is not required for this purpose but filling in additional information can help us provide a better service. Information that is required will be clearly indicated when you go through the sign up process.

With your permission, we use your personal information for keeping you informed about the Lottery, and also for sending hospice newsletters and details of hospice events. Your details will be kept on a database for this purpose.

We will not disclose this information to any other person or organisations except in connection with the above. If you do not wish for any future correspondence about the hospice, please advise us at The Rowans Hospice, Purbrook Heath Road, Waterlooville, Hampshire PO7 5RU, and your details will be amended to no further mailings, or tick the appropriate boxes on the application form. You also have the opportunity to update your preferences online by logging into your account.

If you have any questions about privacy please contact Jenny Redman, Director of Quality and Data Controller at The Rowans Hospice, Purbrook Heath Road, Waterlooville, Hampshire, PO7 5RU, Tel. 023 9225 0001.

Online Payments

We offer online payment processing for registration on certain events through the year as well as processing online donations to the hospice. In most cases, you are required to have a Rowans Hospice Website Account in order to carry out payments. We store in our Databases necessary information in order for us to process your payment. We DO NOT store your payment details in our website.

We use Sage Pay to process your payments and you will be automatically sent to the Sage Pay secure payment pages when carrying out your payment. Sage Pay will then let the Rowans Hospice Website know if your payment has been successful or not and we will then store that response and process any further actions as necessary for administration purposes.

External Links

The Rowans Hospice provide external links to other websites. The Rowans Hospice cannot accept any responsibility for the quality of external sites or the levels of privacy protection they provide.

Volunteer with us.

Whatever your age or interests, we provide many opportunities to volunteer at The Rowans Hospice. Serve meals, work in a shop, help in the hospice or drive for us.


Shop with us.

Bag yourself a bargain and support us at the same time. Visit our shops and see our great range of new and donated goods. You can donate as you shop by giving us anything you no longer want.


How to help.

Discover the exciting ways you can fundraise and get involved with The Rowans Hospice. From abseiling to family walks and business fun days, we.ve got great events for everyone.